Terms of Service

Last updated: May 1, 2026

1. Introduction

SparkReach provides software and related services that help political campaigns, committees, candidates, party organizations, advocacy groups, and other permitted organizations manage donors, communicate with supporters, process contributions, and run events. These Terms of Service ("Terms") govern your access to and use of the SparkReach platform, including our website and application at sparkreach.app, our web and mobile applications, our APIs, and any related features, technology, content, and services we make available (collectively, the "Services"), except where we have stated that separate or supplemental terms apply.

The Services are provided by, and you are entering into a contract with, SparkReach Company, a Delaware corporation ("SparkReach," "we," "us," or "our"). By creating a SparkReach account, accessing the Services, or otherwise indicating your agreement, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Services.

If you are using the Services on behalf of a campaign, committee, organization, or other entity, you represent that you have authority to bind that entity, and "you" and "your" refer to both you individually and that entity.

2. Definitions

For convenience, capitalized terms in these Terms have the following meanings:

  • "Customer" means the campaign, committee, organization, or other entity that subscribes to the Services, together with its authorized administrators and end users.
  • "Donor" means an individual or entity who makes a Contribution through a fundraising page, form, event, or other Service operated by a Customer.
  • "Contribution" means a political contribution, donation, ticket purchase, sponsorship, or other payment processed through the Services.
  • "Customer Data" means information that you, your team members, or your Donors upload to, generate within, or transmit through the Services, including contact records, notes, communications, transaction records, and reports.
  • "Subscription" means a paid plan that grants access to the Services.
  • "Subscription Fee" means the recurring fee for your selected plan tier.
  • "Processing Fee" means the card-processing fee SparkReach charges on Contributions, as described in Section 7.
  • "Add-On" means an optional paid feature beyond your Subscription tier (for example, custom domains, additional SMS/MMS volume, or third-party integrations).

3. Description of the Services

3.1 Scope of Services

SparkReach offers tools for political fundraising and supporter management. Depending on your Subscription tier and configuration, the Services may include:

  • Contact and donor record management
  • Call time tracking (note: SparkReach provides call tracking functionality and is not a predictive dialer or auto-dialer product)
  • Pledge tracking and follow-up
  • List management, segmentation, and tagging
  • Email broadcast and sequence sending, subject to plan limits and applicable law
  • SMS and MMS messaging, subject to allotments, overage rates, and applicable carrier and regulatory rules
  • Online donation forms and Contribution processing
  • Events, ticketing, and check-in
  • Other donation platforms synchronization and import
  • Reporting and analytics
  • APIs and developer tools, when made available

SparkReach is not a registered political committee, professional fundraiser, fundraising consultant, treasurer, compliance officer, or attorney. We provide software tools; we do not provide legal, compliance, accounting, fundraising, or campaign-finance advice. You are solely responsible for your campaign, organizational, fundraising, communications, and reporting activities.

3.2 Service Modification and Discontinuation

SparkReach reserves the right, at our sole discretion and at any time, to modify, suspend, discontinue, or terminate, temporarily or permanently, all or any part of the Services (including any feature, integration, plan, or content), with or without notice and without liability to you or any third party. We will use commercially reasonable efforts to give advance notice of changes that materially and adversely affect a core feature of a paid Subscription, but we are not obligated to do so. Your sole remedy for a discontinuation of a paid feature that materially affects you is to cancel your Subscription as described in Section 5.3; no other compensation or refund is owed except as expressly required by law. From time to time we may make beta, preview, or experimental features available; such features are provided on an "as is" basis, may change or be discontinued at any time, are not subject to support commitments or service-level expectations, and may produce incomplete or inaccurate results.

4. Eligibility and Account Registration

4.1 Eligibility

To create a SparkReach account, you must be at least 18 years old (or the age of majority where you live) and legally able to enter into a binding contract. You may not use the Services if you have previously been suspended or removed by us, unless we expressly permit you to return.

You may not access or use the Services if you are, or are owned or controlled by, a person or entity that is (a) on any U.S. Treasury Office of Foreign Assets Control ("OFAC") sanctions list or other restricted-party list maintained by U.S. authorities; (b) located or ordinarily resident in any country or region subject to comprehensive U.S. sanctions; or (c) otherwise prohibited from receiving the Services under applicable trade-control or anti-terrorism laws.

4.2 Account Information and Security

You agree to provide accurate, current, and complete registration information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials, for all activity that occurs under your account, and for the actions of users you authorize to access your account. You agree to enable available security features (such as multi-factor authentication) for administrator accounts and to notify us promptly if you believe an account has been compromised. SparkReach is not liable for losses arising from your failure to safeguard your credentials.

4.3 Authorized Users

Your team members and other people you invite into your SparkReach workspace are "Authorized Users." You are responsible for their compliance with these Terms and for promptly removing access for users who leave your organization.

5. Subscription Plans, Fees, and Billing

5.1 Plans and Pricing

SparkReach offers tiered Subscription plans. Each plan includes a defined set of features, contact and user limits, monthly SMS and MMS allotments, and monthly email volume. Current plan names, pricing, included allotments, and overage rates are posted at sparkreach.app/pricing. SparkReach may change plan pricing, included allotments, or feature sets prospectively, with reasonable notice; changes will not take effect during your current billing term unless you upgrade or otherwise change your plan.

5.2 Billing Cycle and Renewal

Subscriptions are billed monthly in advance (or annually, if you select an annual plan) and renew automatically for successive terms of equal length unless cancelled before the next renewal date. You authorize SparkReach (and our payment processor) to charge your designated payment method for the Subscription Fee, applicable taxes, Add-On fees, and any overage charges (Section 5.4).

5.3 Upgrades, Downgrades, and Cancellation

You may upgrade your plan at any time; upgrade charges are prorated for the remainder of the current billing term. Downgrades take effect at the end of your current billing term. You may cancel your Subscription at any time from your account settings or by contacting support; cancellation takes effect at the end of the current paid term. Except as required by law, fees already paid are non-refundable.

5.4 Usage-Based Charges and Overages

Some Services are billed on a usage basis, including SMS and MMS messaging beyond your plan allotment, additional contacts above the plan limit, and certain Add-Ons. SMS and MMS allotments are "use-or-lose" — unused allotment does not roll over to future months. Overage rates in effect at the time of use are posted at sparkreach.app/pricing. You authorize us to bill overage charges to your payment method on or after the close of the applicable billing period.

5.5 Add-Ons

Optional Add-Ons (for example, a custom domain, expanded SMS allotment, additional integrations, or future products such as a website builder when launched) are billed in addition to your Subscription Fee at the rates posted at the time of purchase. Add-On fees are non-refundable except where required by law.

5.6 Taxes

Subscription Fees, Add-Ons, and other fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes assessed on your purchase, other than taxes based on our net income.

5.7 Failed Payments

If a charge fails, we may retry the payment method, suspend your access to the Services until payment is current, and assess reasonable collection costs to the extent permitted by law. Accounts more than 30 days past due may be suspended or terminated.

6. Free Trials and Promotional Offers

SparkReach may offer free trials, discounts, credits, or other promotional terms. Unless we say otherwise, a free trial automatically converts to a paid Subscription at the end of the trial period and you authorize us to charge the Subscription Fee on conversion. Promotional offers are subject to the specific terms presented at the time of the offer and may be modified or revoked.

7. Contribution Processing

7.1 Processing Fee

For Contributions processed through the Services using a credit or debit card, SparkReach charges a flat 4% processing fee on the gross Contribution amount. The processing fee covers card processing, fraud monitoring, and platform infrastructure for Contribution handling. SparkReach may change the Processing Fee on reasonable prospective notice. Other payment methods (such as ACH, digital wallets, or PayPal) may carry different fees, which will be disclosed at the time of use.

7.2 Donor Tipping (If Offered)

If the Services present an optional Donor tip or contribution to SparkReach at checkout, the tip is voluntary, can be reduced to zero by the Donor, and is paid to SparkReach (not to the Customer). Tips are not charitable contributions and are not refunded except as required by law.

7.3 Payment Processor Relationship

Contribution processing is supported by Stripe (the "Processor"), our third-party payment processor and acquirer. To enable Contribution processing, you may be required to onboard with Stripe, agree to Stripe's terms (which form a direct contract between you and Stripe), and provide identification and beneficial-ownership information to satisfy Know-Your-Customer ("KYC") and anti-money-laundering requirements. SparkReach is not a bank, is not a money transmitter on its own account where regulated as such, and is not the merchant of record for your Contributions unless we expressly say so for a particular feature.

7.4 Settlement, Holds, and Reserves

Contributions, net of the Processing Fee and any chargebacks, refunds, and reserves, are settled to your designated bank account on the schedule and terms determined by SparkReach and Stripe. SparkReach or Stripe may place holds or reserves on funds where reasonably necessary to manage risk, comply with law, or resolve disputes.

7.5 Refunds and Chargebacks

You are the merchant of record for refund purposes with respect to your Contributions, unless we tell you otherwise for a specific feature. You authorize SparkReach to issue refunds to Donors at your direction and, where appropriate (for example, where required by law, where a Donor has been double-charged, or where a clear fraud or unauthorized-use claim is presented), to issue refunds in our reasonable discretion to protect the integrity of the platform. Chargebacks, reversal fees, and the original Processing Fee on refunded Contributions may be deducted from your settlement balance or invoiced to you.

7.6 Recurring Contributions

The Services support recurring Contributions (for example, monthly giving). When a Donor authorizes a recurring Contribution, the Donor authorizes SparkReach and Stripe to initiate recurring charges at the chosen cadence until the Donor cancels, the Customer stops fundraising on the platform, the payment method fails, or the Contribution is otherwise lawfully terminated. Customers are responsible for honoring Donor cancellation requests promptly.

7.7 Source-of-Funds Representations

By processing a Contribution, the Donor represents that (a) the Contribution is made from the Donor's own funds (or the funds of an authorized entity), (b) the Donor is not prohibited from making the Contribution under applicable campaign-finance, source, or sanctions laws, and (c) the Donor is not being reimbursed by another person or entity. Customers are responsible for collecting Donor representations required by applicable law (for example, occupation, employer, and citizenship attestations) through the Service.

8. Other Donation Platforms and Third-Party Integrations

The Services may integrate with third-party platforms, including other donation platforms and other tools you elect to connect ("Third-Party Services"). When you connect a Third-Party Service, you authorize the exchange of data between SparkReach and that Third-Party Service as described in the integration. Your use of Third-Party Services is governed by their own terms and privacy policies, and SparkReach is not responsible for their availability, accuracy, security, or content. We may suspend, restrict, or remove an integration at any time, including if the Third-Party Service changes its policies, APIs, or availability.

9. Email Communications

If you use the Services to send email to Donors, supporters, or other recipients, you agree to comply with all applicable laws, including the CAN-SPAM Act and any analogous state and international laws. You agree that:

  • you have a lawful basis to email each recipient;
  • "From" lines and subject lines are accurate and not deceptive;
  • every commercial or fundraising message includes a working unsubscribe mechanism, a valid postal address, and required campaign-finance disclaimers;
  • you will honor unsubscribe requests promptly and will not transfer addresses of unsubscribed recipients to another sender;
  • you will not send to addresses obtained by harvesting, dictionary attacks, scraping, or other improper means;
  • you will not use the Services to send spam, phishing, malware, or content prohibited by Section 11.

SparkReach may suspend, throttle, or remove sending privileges if your sending behavior creates a deliverability risk, generates excessive complaints or bounces, or violates these Terms.

10. SMS and MMS Messaging

10.1 Customer Sending

If you use the Services to send SMS or MMS messages, you agree to comply with the Telephone Consumer Protection Act ("TCPA"), CTIA Messaging Principles and Best Practices, carrier rules, the 10DLC registration framework, and other applicable laws and rules. You represent that you have obtained the required consent from each recipient before sending (including any "prior express written consent" required by applicable law, such as under the TCPA), that you maintain accurate consent records, that every message identifies the sender and provides clear opt-out instructions (such as "Reply STOP to opt out"), and that you honor opt-outs immediately and across the campaign.

You are responsible for registering your brand and campaigns through 10DLC or other applicable registration frameworks, paying any associated registration and carrier fees, and providing accurate sample messages and use-case descriptions.

10.2 Allotments and Overages

Each Subscription tier includes monthly SMS and MMS allotments. Allotments are tracked per billing period and do not roll over. Messages sent beyond the included allotment incur per-message overage rates posted at sparkreach.app/pricing. Carrier fees, surcharges, and per-segment counts apply; an MMS message or a long SMS message may count as more than one billable unit. We may pass through carrier fee increases on reasonable prospective notice.

10.3 SparkReach Messages to You

SparkReach may send you SMS, MMS, or email messages relating to your account, transactions, security, billing, and service updates. Message frequency varies, and message and data rates may apply. You may opt out of non-essential messages by replying STOP or by changing your notification preferences; essential transactional and security messages may continue.

11. Acceptable Use; Prohibited Conduct

You agree not to, and not to permit any Authorized User or third party to:

  • use the Services in violation of any applicable law, rule, or regulation, including campaign-finance, election, consumer-protection, anti-discrimination, anti-fraud, sanctions, anti-terrorism, telemarketing, or data-protection laws;
  • send messages or content that is unlawful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, hateful, or that infringes the rights of others;
  • impersonate any person or entity, misrepresent your affiliation, or falsify metadata such as From lines, sender IDs, or caller IDs;
  • use the Services to facilitate doxxing, voter suppression, election interference, or coordinated harassment;
  • access, scrape, or collect data from the Services other than through interfaces we provide and as expressly permitted;
  • reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Services, except to the extent applicable law forbids that restriction;
  • bypass, evade, or interfere with security, rate-limiting, API quotas, API token controls, or access controls; introduce malware, viruses, or other harmful code; or probe, scan, or test the vulnerability of the Services without our written permission;
  • resell, sublicense, or provide the Services to a third party as a service bureau, except as expressly permitted in writing;
  • use the Services to compete with SparkReach or to benchmark the Services for the purpose of building a competing product;
  • use Donor or Contributor data obtained through the Services for commercial solicitation, list brokerage, resale, or any purpose prohibited by applicable law (including, where applicable to Kansas users, K.S.A. 25-4154 and related guidance);
  • use SparkReach to fundraise for or on behalf of an OFAC-sanctioned party, a terrorist organization, or another prohibited person or entity.

We may investigate suspected violations, cooperate with law enforcement, and remove content, suspend accounts, or terminate users that we reasonably believe have violated these Terms.

12. Customer Compliance Responsibilities

You are solely responsible for your compliance with election, campaign-finance, lobbying, tax, telemarketing, data-privacy, and other laws that apply to you and your activities, including:

  • registration of your committee with the Federal Election Commission, applicable state ethics commissions, or other regulators;
  • contribution limits, source prohibitions, and aggregation rules;
  • timely filing of campaign-finance reports;
  • disclaimers on communications (for example, "paid for by" disclaimers);
  • accurate collection of Donor information required by law (name, address, occupation, employer, citizenship, and similar fields);
  • consent collection and recordkeeping for SMS, email, and calls;
  • compliance with Kansas Statutes Annotated 25-4154 (and analogous laws of other jurisdictions) restricting the use of campaign-finance report data for solicitation or commercial purposes.

Features of the Services that surface compliance-related information (for example, contribution-limit warnings, aggregate-giving calculations, or report previews) are provided as conveniences to help you organize your data. They are not a substitute for legal advice or for review by your treasurer or counsel, and SparkReach does not warrant that the Services capture every applicable rule or guarantee compliance with any jurisdiction-specific election or campaign-finance law.

13. Customer Data and License

13.1 Ownership

As between you and SparkReach, you own Customer Data and retain all right, title, and interest in it (subject to the rights of Donors and other individuals whose data appears in it). SparkReach owns the Services, the platform software, and all related intellectual property.

13.2 License to Operate the Services

You grant SparkReach a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, modify (for formatting and processing), and otherwise use Customer Data solely as needed to provide, secure, support, and improve the Services and to comply with law. This license ends when Customer Data is deleted from our systems, except where retention is required for legal compliance, dispute resolution, fraud prevention, or backup or audit purposes.

13.3 Aggregated and De-Identified Data

SparkReach may create and use aggregated and de-identified data derived from Customer Data, provided that such data does not identify you, any Authorized User, or any Donor, for purposes such as analytics, benchmarking, research, and product improvement.

13.4 Feedback

If you send us feedback, suggestions, or ideas about the Services ("Feedback"), you grant SparkReach a perpetual, irrevocable, royalty-free license to use the Feedback without restriction or compensation to you.

14. Intellectual Property; License to You

SparkReach grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during your Subscription term for your internal political, organizational, fundraising, and supporter-engagement purposes, subject to these Terms. All rights not expressly granted are reserved. You may not use SparkReach's name, logos, trademarks, or service marks without our prior written consent, except to identify SparkReach as your service provider in factual contexts.

14.1 Copyright Claims

If you believe that content on the Services infringes your copyright, please send a notice that complies with the U.S. Digital Millennium Copyright Act to help+dmca@sparkreach.app and our designated agent at Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, US. Notices must include: (a) a physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location on the Services; (d) your contact information; (e) a good-faith statement that the use is unauthorized; and (f) a statement under penalty of perjury that the information is accurate and that you are authorized to act for the rights holder. We may remove allegedly infringing content and terminate repeat infringers.

15. Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential, including Customer Data, pricing terms, security practices, product roadmap, and source code. Each party will protect the other's Confidential Information with at least the care it uses for its own confidential information (and not less than reasonable care), use it only to perform under these Terms, and disclose it only to representatives with a need to know who are bound by confidentiality obligations. The receiving party may disclose Confidential Information as required by law if it gives prompt notice (where lawful) so the disclosing party may seek a protective order.

16. Security

SparkReach maintains administrative, technical, and physical safeguards designed to protect the Services and Customer Data, including encryption in transit and at rest, access controls, logging, vulnerability management, and regular security testing. Detailed information about our security practices is available at sparkreach.app/security. You are responsible for the security of your devices, networks, credentials, and the actions of your Authorized Users.

17. Suspension and Termination

17.1 By You

You may terminate your Subscription at the end of any billing term as described in Section 5.3. You may close your account at any time; however, deletion of data is subject to Section 17.4.

17.2 By SparkReach

SparkReach reserves the right at any time, in our sole discretion, to modify, suspend, discontinue, or terminate, temporarily or permanently, all or any part of the Services (or any feature, integration, plan, or component of them), and to suspend or terminate your account, with or without notice and without liability to you or any third party. Without limiting the foregoing, we may take such action if (a) you breach these Terms or any policy referenced in them; (b) you fail to pay amounts owed; (c) we reasonably believe your use of the Services creates legal, security, fraud, or reputational risk; (d) we are required to do so by law or by an order of a court or regulator; or (e) we elect to discontinue the Services or any part of them. We will use commercially reasonable efforts to provide advance notice of non-emergency suspensions and to permit data export, but we are not obligated to do so.

17.3 Effect of Termination

On termination, your right to use the Services ends. Fees already paid are not refundable, and any unpaid amounts immediately become due, except as required by law.

17.4 Data Export and Deletion

For 30 days after termination, you may request export of Customer Data through the Services or by contacting support, subject to our then-current export procedures. Exports are limited to the formats, fields, and feature outputs that the Services support at the time of export. After that period, we may delete Customer Data, except (a) backups, which are deleted in the ordinary course; (b) data we are required to retain by law; and (c) data necessary to enforce these Terms, defend claims, prevent fraud, or maintain the integrity of the platform.

17.5 Survival

Sections that by their nature should survive termination — including 5 (Fees), 7 (Contribution Processing) to the extent of accrued obligations, 11 (Acceptable Use), 13 (Customer Data and License), 14 (Intellectual Property), 15 (Confidentiality), 18 (Disclaimers), 19 (Limitation of Liability), 20 (Indemnification), 21 (Dispute Resolution), and 22 (General Provisions) — survive termination.

18. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SPARKREACH DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPARKREACH DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY MESSAGE, DATA, OR CONTENT WILL BE TIMELY, ACCURATE, OR DELIVERED. SPARKREACH DOES NOT GUARANTEE MESSAGE DELIVERY, AND CARRIER FILTERING, THROTTLING, OR CARRIER- OR PLATFORM-LEVEL OUTAGES MAY OCCUR, INCLUDING DURING PEAK DEMAND SUCH AS ELECTION DAY. SPARKREACH IS NOT RESPONSIBLE FOR THE CONDUCT OR CONTENT OF CUSTOMERS, AUTHORIZED USERS, DONORS, OR THIRD PARTIES.

NOTHING IN THE SERVICES CONSTITUTES LEGAL, COMPLIANCE, TAX, ACCOUNTING, OR INVESTMENT ADVICE.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SPARKREACH AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, OR DATA, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID TO SPARKREACH IN SUBSCRIPTION FEES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) $500.

Some jurisdictions do not allow exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

20. Indemnification

You will defend, indemnify, and hold harmless SparkReach and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) Customer Data, including claims that it infringes or violates the rights of any third party; (c) your messages, calls, or communications, including claims under the TCPA, CAN-SPAM, or state telemarketing laws; (d) your fundraising activities, including campaign-finance, election-law, or sanctions claims; (e) your breach of these Terms; or (f) your negligence or willful misconduct.

We will give you prompt notice of any claim subject to indemnification and, at your expense, reasonable cooperation. You may not settle any claim that imposes obligations on SparkReach or admits liability on our behalf without our prior written consent.

21. Dispute Resolution; Governing Law

21.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.2 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting help+legal@sparkreach.app and giving us at least 60 days to respond.

21.3 Arbitration

Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its rules then in effect, including the AAA Consumer Arbitration Rules where those rules apply. The arbitration will be conducted by a single arbitrator and will be confidential.

The arbitration will be conducted remotely — by telephone, videoconference, or on the basis of written submissions — to the greatest extent permitted by the applicable AAA rules, and no party will be required to appear in person. If an in-person hearing is required under the applicable rules, it will take place in the county where you reside or another mutually agreed location, unless the applicable AAA Consumer Arbitration Rules specify otherwise. Judgment on the award may be entered in any court of competent jurisdiction.

21.4 Class Action Waiver

You and SparkReach agree that disputes will be resolved on an individual basis and not as a class, collective, or representative action.

21.5 Equitable Relief; Carve-Outs

Either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or platform integrity. Either party may also bring a claim in small-claims court if it qualifies.

21.6 Opt-Out

You may opt out of the arbitration agreement by sending written notice to help+legal@sparkreach.app within 30 days of first accepting these Terms.

22. General Provisions

22.1 Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will give reasonable advance notice (for example, by email to your account contact or by posting a notice in the Services) before the changes take effect. Continued use of the Services after the effective date of the updated Terms constitutes your acceptance. If you do not agree to the updates, you may cancel your Subscription as provided in Section 5.3.

22.2 Notices

We may give notices through the Services, by email to the address on your account, or by other reasonable means. You agree that we may give you notices electronically, and that electronic notice satisfies any legal requirement for written notice. You will give notices to us at help+legal@sparkreach.app and, where required for legal process, at Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, US.

22.3 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Any assignment in violation of this Section is void.

22.4 Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, public-health emergencies, labor disputes, internet or carrier outages, or third-party service failures.

22.5 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship.

22.6 No Third-Party Beneficiaries

These Terms do not create third-party beneficiary rights, except that SparkReach's affiliates, officers, directors, employees, and agents are intended beneficiaries of Sections 18, 19, and 20.

22.7 Severability and Waiver

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable. Our failure to enforce any provision is not a waiver of our right to enforce it later.

22.8 Entire Agreement

These Terms, together with the Privacy Policy and any order forms, supplemental terms, or policies referenced in them, are the entire agreement between you and SparkReach regarding the Services and supersede all prior agreements on the subject.

22.9 Headings

Section headings are for convenience only and do not affect interpretation.

23. Contact

If you have questions about these Terms, you can reach us at:

  • Email: help@sparkreach.app (general) | help+legal@sparkreach.app (legal)
  • Mail: SparkReach Company, c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, US